Does Aerus require franchisees to execute a Software License Agreement, and where can I find a sample?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
You must execute a Software License Agreement in a form substantially similar to the form attached to the Franchise Agreement included in Exhibits 3(a) and 3(b) of this Disclosure Document.
Customer Data
Source: Item 14 — Patents, Copyrights, and Proprietary Information (FDD pages 51–53)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, franchisees are required to execute a Software License Agreement. This agreement is related to the Aerus Franchise Office Automation System (FOAS), which is a proprietary computer information and office automation system developed by Aerus and its affiliates. FOAS includes various software programs and modules for customer relationship and lead management, financial administration, and inventory ordering and management.
The Software License Agreement that franchisees must sign will be in a form substantially similar to the one attached to the Franchise Agreement, which can be found in Exhibits 3(a) and 3(b) of the Disclosure Document. This agreement likely outlines the terms and conditions for using the FOAS software, including any restrictions, obligations, and fees associated with its use.
Furthermore, franchisees must own and maintain computer hardware, facilities, and internet connections that meet Aerus's minimum performance specifications to install, update, and support FOAS. Franchisees must also allow Aerus or its affiliates to access their computer equipment for installation, updates, and support purposes. They are required to implement and use all functions of FOAS in their business operations and adopt any new programs or modules developed by Aerus, potentially incurring additional fees for these new programs.