When does Aerus provide the set of Manuals to the franchisee?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
We will provide to you a copy of the Manuals prior to the Opening Date during the initial training. (Franchise Agreement Section 1).
You will receive a set of Manuals at MBA Training (or shortly thereafter) at no cost to you. You may request to view the Manuals prior to signing your Franchise Agreement. You must operate your Franchised Business according to the standards, methods, policies and procedures specified in our Manuals. If you sign a Beyond Addendum, you must also comply with any portion of the Manuals related to the Beyond Products. The table of contents for our Manuals is attached to this Disclosure Document as Exhibit 8. The Manuals contain 1352 pages.
We will provide you with revisions and modifications to the Manuals. (Franchise Agreement Section 1).
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 36–43)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, a copy of the Manuals is provided to the franchisee prior to the Opening Date during the initial training. Franchisees may also request to view the Manuals prior to signing the Franchise Agreement. The franchisee must operate their Franchised Business according to the standards, methods, policies and procedures specified in Aerus's Manuals. The Manuals contain 1352 pages, and the table of contents is attached to the Disclosure Document as Exhibit 8.
Aerus also provides revisions and modifications to the Manuals during the operation of the franchised business. Franchisees who sign a Beyond Addendum must also comply with any portion of the Manuals related to the Beyond Products.
It is common practice in the franchise industry for franchisors to provide operations manuals to franchisees, as these manuals outline the standards, procedures, and best practices for running the business. The operations manual is a critical resource for franchisees, as it provides guidance on everything from day-to-day operations to marketing and customer service.