What are the operating hours for Aerus franchisees, and where are they specified?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall have sole authority and discretion regarding all employment matters, including without limitation, hiring, firing, discipline, compensation, benefits and scheduling.
Notwithstanding the generality of the foregoing, Company may from time to time set minimum staffing requirements and hours of operation for Approved Locations in the Manuals.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, franchisees have the authority to set their own schedules. However, Aerus may set minimum hours of operation for approved locations, and these would be detailed in the Manuals.
This means that while franchisees have considerable flexibility in determining their business hours and staffing, Aerus retains the right to establish minimum standards. The purpose of this is likely to ensure consistent service levels and customer experience across all franchised locations.
A prospective franchisee should review the Manuals carefully to understand any minimum operating hour requirements. If the Manuals are not specific, it would be prudent to discuss this issue directly with Aerus to understand their expectations for operating hours.