What is the name of the proprietary computer information and office automation system developed by Aerus?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
As a primary and material element of the System, Company and its Affiliates have developed a proprietary computer information and office automation system, comprised of various software programs and modules (including modules for customer relationship and lead management, financial administration and inventory ordering and management) (the "Software and Administration Systems"), which system is currently known as the Aerus Franchise Office Automation System ("FOAS").
- A.
Franchisee shall own and maintain at an Approved Location computer hardware, computer facilities and computer communications connections (e.g., DSL, cable or satellite internet access connections and service where available) meeting all minimum performance specifications promulgated and published by Company from time to time in order to install, update and support FOAS.
- B.
Franchisee shall permit Company or its Affiliate in-person or remote access to its computer equipment and facilities for purposes of installing, updating and supporting FOAS and shall abide by any reasonable instructions, directions or requests of Company in connection with such installation, update and support.
- C. Franchisee shall implement and use all functions of FOAS in the operation, administration, management and control of the Franchised Business and shall adopt for use all new programs and modules developed and installed from time to time by Company, including without limitation the Franchise Accounting Systems and Tools program module (including any successor or substitute financial management program or module which may be developed, "FAST"), and, if applicable, pay any fee imposed for the new program or module.
- D. Franchisee shall execute a Software License Agreement in a form substantially similar to the form attached hereto as Exhibit II.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, Aerus and its affiliates have developed a proprietary computer information and office automation system known as the Aerus Franchise Office Automation System, which is also referred to as "FOAS". This system includes various software programs and modules designed for customer relationship and lead management, financial administration, and inventory ordering and management.
As a franchisee, you are required to own and maintain computer hardware, facilities, and internet connections at your Approved Location that meet Aerus's minimum performance specifications to properly install, update, and support FOAS. Aerus or its affiliates must be permitted to access your computer equipment for installation, updates, and support of FOAS, and you must follow their instructions related to these activities.
Furthermore, franchisees are obligated to implement and utilize all functions of FOAS in the operation, administration, management, and control of their Aerus Franchised Business. This includes adopting any new programs and modules developed and installed by Aerus, such as the Franchise Accounting Systems and Tools program module (FAST). Franchisees may also be required to pay fees for these new programs or modules. As part of the agreement, franchisees must also execute a Software License Agreement.
Given the importance of FOAS to the Aerus franchise system, prospective franchisees should carefully review the Software License Agreement (Exhibit II) and understand the full scope of their obligations related to hardware, software updates, data security, and potential fees for new modules. It is also advisable to inquire about the frequency of updates and the level of technical support provided by Aerus to ensure smooth operation of the system.