Does Aerus make any representations about the past financial performance of company-owned or franchised outlets?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to our management by contacting Jason Johnson, Vice President of Sales Operations at (276) 642-7077, or at 1300 Valley Drive, P.O. Box 191, Bristol, Virginia 24201, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD pages 60–61)
What This Means (2025 FDD)
According to the 2025 Aerus Franchise Disclosure Document, Aerus does not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. Aerus also does not authorize its employees or representatives to make any such representations either orally or in writing.
This means that prospective franchisees will not receive any specific financial data or projections from Aerus regarding the potential profitability of an Aerus franchise. This is a common practice in franchising, as financial performance can vary significantly based on location, management skills, and local market conditions.
However, if a prospective franchisee is purchasing an existing Aerus outlet, Aerus may provide the actual records of that outlet. The FDD advises that if a prospective franchisee receives any other financial performance information or projections of future income, they should report it to Aerus management, the Federal Trade Commission, and the appropriate state regulatory agencies.