Does Aerus make any representations about a franchisee's future financial performance?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
We do not make any representations about a franchisee's future financial performance or the past financial performance of company-owned or franchised outlets. We also do not authorize our employees or representatives to make any such representations either orally or in writing. If you are purchasing an existing outlet, however, we may provide you with the actual records of that outlet. If you receive any other financial performance information or projections of your future income, you should report it to our management by contacting Jason Johnson, Vice President of Sales Operations at (276) 642-7077, or at 1300 Valley Drive, P.O. Box 191, Bristol, Virginia 24201, the Federal Trade Commission, and the appropriate state regulatory agencies.
Source: Item 19 — Financial Performance Representations (FDD pages 60–61)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, Aerus does not make any representations about a franchisee's future financial performance, nor does it authorize its employees or representatives to do so, either orally or in writing. This means that Aerus does not provide any guarantees or projections regarding the potential income, sales, or profits a franchisee can expect to achieve.
This policy is fairly standard in the franchise industry. Franchisees should be wary of any claims made outside of the official FDD, as Aerus explicitly disavows them. However, if a prospective franchisee is purchasing an existing Aerus outlet, Aerus may provide the actual records of that specific outlet. This allows the potential franchisee to review the historical performance of that particular location.
The FDD advises that if a prospective franchisee receives any financial performance information or projections of future income from other sources, they should report it to Aerus's management, the Federal Trade Commission, and the appropriate state regulatory agencies. This is to ensure transparency and prevent unauthorized or misleading claims from being made.