What is Kevin Hickey's role in the Aerus training program?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
We or our affiliates conduct our training program. Aerus' President, Kevin Hickey, supervises the training program. His experience includes over 42 years in the field, and over 17 years as the company's President or similar titles. Various instructors and franchisees provide training. Aerus' Vice President of Sales Operations, Director of Sales Operations and/or Director of National Service, or employees they designate, provide administration, accounting, inventory control and FOAS training. The Executive Vice President- Sales, Area and Regional Director of Franchising, other executives, other regional franchise directors and franchise owners provide training as to sales and service personnel development, real estate and marketing, advertising and database management, store opening assistance and Standard Product Training. All instructors have more than 5 years' experience in the industry. The instructional materials we use includes our Manuals, software systems, product demonstration and other instructional sales videos and materials.
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 36–43)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, Kevin Hickey, the President of Aerus, supervises the training program. He has over 42 years of experience in the field and has served as the company's President or in similar roles for over 17 years. While Kevin Hickey supervises the program, various instructors and franchisees also provide training.
Other individuals involved in training include Aerus's Vice President of Sales Operations, Director of Sales Operations, and/or Director of National Service, who handle administration, accounting, inventory control, and FOAS (Franchise Operations and Accounting System) training. The Executive Vice President- Sales, Area and Regional Director of Franchising, other executives, other regional franchise directors, and franchise owners provide training on sales and service personnel development, real estate and marketing, advertising and database management, store opening assistance, and Standard Product Training.
All instructors have more than 5 years of experience in the industry, and the training materials include manuals, software systems, product demonstrations, and instructional sales videos. This indicates that Aerus places a strong emphasis on experienced personnel and comprehensive materials in their training programs.