What is included in the administrative and technical support provided to Aerus franchisees for the Administration and Technical Support Fee?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
for such Consigned Products increases. |
| Type Of Fee | Amount | Due Date | Remarks |
|---|---|---|---|
| Shipping and Handling | Negotiated – Varies per shipment. | Payable directly by you to the third-party shipping company per their terms. | You may be required to use third party shipping companies designated by us. We currently do not charge handling fees. We reserve the right to institute such fees in the future. |
| Restocking Fee | 15% of Standard Allocation. | As prescribed in the Manuals or otherwise in writing. | Payable for all Consigned Products which you return to us or our affiliate in accordance with the Manuals. Fee varies based upon your Standard Allocation and Consigned Product returned. |
| Administration and Technical Support Fee | $500 per month per Approved Location (except Satellites and Licensed Outlets which are $100 each per month), subject to a maximum of $1,500 per month. | Monthly, currently collected on the 5th of each month, as prescribed in the Manuals or otherwise in writing. | This fee is for administrative and technical support provided to you by the Company, namely our standard software and communication package, which may include a customer database and lead management software package. |
| Minimum Local Advertising Expense | An amount equal to at least 2% of Gross Sales. | Payable directly by you. |
Source: Item 6 — Other Fees (FDD pages 20–27)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, the Administration and Technical Support Fee covers the administrative and technical support that Aerus provides to its franchisees. This support includes Aerus's standard software and communication package, which may feature a customer database and lead management software.
The fee structure varies depending on the type of location. For each Approved Location, the fee is $250 per month, as detailed in one section of Item 6. However, another section of Item 6 states that the fee is $500 per month per Approved Location, with an exception for Satellites and Licensed Outlets, which are $100 each per month, subject to a maximum of $1,500 per month.
These fees are typically collected monthly, as prescribed in the manuals or in writing. It is important for prospective franchisees to clarify with Aerus the exact fee amount applicable to their specific type of location and to understand the full scope of the software and communication package provided.