Is an Aerus franchisee required to execute a Software License Agreement?

Yes, according to Aerus's 2025 Franchise Disclosure Document, franchisees are required to execute a Software License Agreement. The FDD states that Aerus and its Affiliates have developed a proprietary computer information and office automation system referred to as the Aerus Franchise Office Automation System (FOAS). This system includes software programs and modules for customer relationship and lead management, financial administration, and inventory ordering and management.

The FDD specifies that franchisees must own and maintain computer hardware, facilities, and internet connections meeting Aerus's minimum performance specifications to install, update, and support FOAS. Franchisees are also required to allow Aerus or its Affiliates in-person or remote access to their computer equipment for installation, updates, and support of FOAS. Furthermore, franchisees must implement and use all functions of FOAS in their Franchised Business operations, including adopting new programs and modules developed by Aerus, and potentially paying fees for these new programs or modules.

To formalize the usage of the Software and Administration Systems, the Aerus franchisee is required to execute a Software License Agreement. The FDD indicates that the Software License Agreement will be in a form substantially similar to the one attached as Exhibit II. This agreement likely outlines the terms and conditions for using Aerus's proprietary software, including usage rights, restrictions, and responsibilities of both the franchisor and franchisee.