What is the Aerus Franchise Office Automation System (FOAS) comprised of?

According to Aerus's 2025 Franchise Disclosure Document, the Aerus Franchise Office Automation System (FOAS) is a proprietary computer information and office automation system. This system, developed by Aerus and its affiliates, includes various software programs and modules. These modules cover essential business functions such as customer relationship and lead management, financial administration, and inventory ordering and management.

For a prospective Aerus franchisee, understanding the FOAS is crucial as it forms a primary and material element of the Aerus System. Franchisees will be required to own and maintain computer hardware, facilities, and internet connections that meet Aerus's minimum performance specifications to install, update, and support FOAS. Aerus or its affiliates may also require in-person or remote access to the franchisee's computer equipment for installation, updates, and support of FOAS.

Furthermore, franchisees must implement and utilize all functions of FOAS in their franchised business's operation, administration, management, and control. This includes adopting new programs and modules developed and installed by Aerus, such as the Franchise Accounting Systems and Tools program module (FAST). Franchisees may also be required to pay fees for these new programs or modules. A Software License Agreement, similar to the one attached to the Franchise Agreement, must be executed by the franchisee.

In essence, the FOAS is a comprehensive suite of software and administrative tools designed to streamline and manage various aspects of the Aerus franchise. Franchisees should carefully review the Software License Agreement and understand the costs, requirements, and obligations associated with using the FOAS to ensure they can effectively manage their business and comply with Aerus's standards.