Can Aerus establish minimum staffing requirements and hours of operation for Approved Locations?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall have sole authority and discretion regarding all employment matters, including without limitation, hiring, firing, discipline, compensation, benefits and scheduling.
Notwithstanding the generality of the foregoing, Company may from time to time set minimum staffing requirements and hours of operation for Approved Locations in the Manuals.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, while franchisees generally have sole authority over employment matters, Aerus retains the right to set minimum staffing requirements and hours of operation for Approved Locations.
Specifically, the FDD states that franchisees have full discretion regarding hiring, firing, compensation, and scheduling. This indicates that franchisees have significant control over their employees and how they manage their workforce.
However, this discretion is not absolute. Aerus reserves the right to set minimum staffing requirements and hours of operation for Approved Locations. These requirements will be outlined in the Manuals, which are confidential operations manuals that Aerus may revise periodically. This allows Aerus to ensure consistent service levels and customer experience across all franchised locations, which is a common practice in franchising to maintain brand standards and customer satisfaction.