What is the 'Customer Data Fee' for an Aerus franchise, and where is the amount specified?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
L. "Company Consumer Warranty" has the meaning assigned in Section 10.E.
M. "Confidential Information" means any and all information, knowledge, know-how, methods, trade secrets, techniques and materials used in or related to an Aerus Business, including the Franchised Business, or the System, which Company may provide to Franchisee in connection with this Agreement, including without limitation the Manuals and all of their content, the Customer Data, the Software and Administration Systems, all plans and specifications, all marketing information and strategies, all site evaluation and selection information, all selling and
operating techniques and all other unique or proprietary information communicated in writing and through other means, including electronic media, as well as all databases and customer lists and information generated by or through the Franchised Business.
N. "Consigned Product" means any of the Products consigned by Company or any of its Affiliates for sale by or through the Franchised Business; except that "Consigned Products" does not include spare parts and supplies, which shall not be consigned to Franchisee.
O. "Core Unit" are such Products as designated from time to time by the Company in the Manuals.
P. "Customer Data" has the meaning assigned in Section 5.A.
Q. "Customer Data Fee" means the fee due by Franchisee for access to Customer Data in an amount specified in Schedule 3, attached hereto.
R. "Effective Date" has the meaning assigned in the Preamble.
S. "FAST" has the meaning assigned in Section 4.C.
T. "FOAS" has the meaning assigned in Section 4.
U. "Franchisee" has the meaning assigned in the Preamble.
V. "Franchised Business" has the meaning assigned in Recital E.
W. "General Manager" means an individual designated and retained by Franchisee for the operation and management of the Franchised Business.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, the 'Customer Data Fee' is a fee that franchisees must pay for access to customer data. The exact amount of this fee is specified in Schedule 3 of the Franchise Agreement. Schedule 3 is not included in the provided excerpts.
As the specific amount of the Customer Data Fee is not listed here, prospective franchisees should carefully review Schedule 3 of the FDD and Franchise Agreement. Understanding this fee is crucial, as it directly impacts the cost of accessing and utilizing customer data, which is essential for marketing and sales efforts.
It is important to ask Aerus for a detailed breakdown of what the Customer Data Fee covers, how frequently it is charged (e.g., monthly, annually), and how access to the customer data is provided. This information will help in assessing the overall financial commitment and the value derived from the customer data provided by Aerus.