What is the 'Customer Data Fee' for an Aerus franchise?

Based on the 2025 Aerus Franchise Disclosure Document, the excerpts provided do not contain specific information regarding a 'Customer Data Fee.' However, the document does mention that Aerus owns and maintains a database of customer information referred to as the "Customer Data." Franchisees are granted a license to use this data as part of the franchise agreement.

While a specific fee is not detailed, the FDD does state that franchisees may need to pay fees for new programs or modules developed and installed by Aerus for the Aerus Franchise Office Automation System (FOAS). It's possible that access to or use of the Customer Data could be tied to such a program or module, which might incur a fee. The franchise agreement also mentions various fees payable by the franchisee, as outlined in Schedule 3, but without access to that schedule, the existence or amount of a Customer Data Fee cannot be confirmed.

Prospective franchisees should inquire directly with Aerus about any fees associated with accessing, licensing, or utilizing the Customer Data. Specifically, they should request a copy of Schedule 3 to understand all potential fees and payments required under the franchise agreement. Understanding the costs associated with accessing and using the Customer Data is crucial for assessing the overall financial viability of the franchise.