Does Aerus have any contractual limitations on the frequency or cost of maintenance and/or upgrades to the computer equipment?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
There is no contractual limitation on our right to access and use this information.
You will be responsible for all maintenance and insurance of the hardware and equipment, and will also be responsible for all third party software purchases and licensing fees. We will maintain and provide to you software updates and revisions for any proprietary software which we provide. You must maintain at all times hardware and software that complies with our specifications detailed in the Manuals in order to properly run our proprietary software programs. Our proprietary accounting software (FOAS) is, in effect, the cash register for the business. As updates of our proprietary software are available, they will be made available to you to upgrade on your computer systems. The cost of such upgrade is included in the Administration and Technical Support Fee (see the Franchise Agreement, Schedule 3). We reserve the right to reasonably require
your computer hardware and software be maintained and upgraded as necessary at your expense. No contractual limitations exist in frequency or cost of the maintenance and/or upgrades to this equipment.
We estimate the cost of purchasing the required computer system, hardware and software will range from $1,200 to $2,200. In addition, you will need to pay the Administ
Source: Item 11 — Franchisor's Assistance, Advertising, Computer Systems, and Training (FDD pages 36–43)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, there are no contractual limitations on the frequency or cost of maintenance and/or upgrades to the computer equipment. Aerus franchisees are responsible for all maintenance and insurance of the hardware and equipment, as well as all third-party software purchases and licensing fees. Aerus will provide software updates and revisions for any proprietary software.
Aerus requires franchisees to maintain hardware and software that complies with their specifications in the manuals to properly run their proprietary software programs. As updates of Aerus's proprietary software become available, franchisees will need to upgrade their computer systems. The cost of these upgrades is included in the Administration and Technical Support Fee. However, Aerus retains the right to reasonably require franchisees to maintain and upgrade their computer hardware and software as necessary, at the franchisee's expense.
The estimated cost of purchasing the required computer system, hardware, and software ranges from $1,200 to $2,200. In addition to these initial costs, franchisees will need to pay the Administration and Technical Support Fee, as detailed in Item 6 of the FDD. This fee covers the ongoing software updates provided by Aerus, but franchisees should be prepared for potential additional expenses related to hardware and software maintenance and upgrades that Aerus may require.