What communication devices are required for operating FOAS at an Aerus franchise?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
ograms and modules (including modules for customer relationship and lead management, financial administration and inventory ordering and management) (the "Software and Administration Systems"), which system is currently known as the Aerus Franchise Office Automation System ("FOAS").
- A. Franchisee shall own and maintain at an Approved Location computer hardware, computer facilities and computer communications connections (e.g., DSL, cable or satellite internet access connections and service where available) meeting all minimum performance specifications promulgated and published by Company from time to time in order to install, update and support FOAS.
- B.
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
According to Aerus's 2025 Franchise Disclosure Document, franchisees must have specific computer communications connections to operate the Aerus Franchise Office Automation System (FOAS). Franchisees are required to own and maintain computer communications connections such as DSL, cable, or satellite internet access at their Approved Location. These connections must meet the minimum performance specifications set by Aerus.
These communication connections are essential for installing, updating, and supporting FOAS, which is a proprietary computer information and office automation system. Aerus or its affiliates may require in-person or remote access to the franchisee's computer equipment and facilities to install, update, and support FOAS. Franchisees must comply with Aerus's instructions during these processes.
Furthermore, if the operation of the software requires an Internet, dial-up, VPN, T1, or other connection to a remote computer that Aerus designates or approves, the franchisee is responsible for all associated hardware, software, and telecommunication charges and expenses. This ensures that the franchisee can properly utilize the FOAS for managing their business operations.