What communication devices are Aerus franchisees required to have at their Approved Location?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
ating Franchisee with Company.
- (2) Send written notice to all Sales Representatives with whom Franchisee has been dealing that any license granted to or agreement made with such is terminated, and that such Sales Representatives must also take all other steps herein required of Franchisee under this Section.
- (3) Cooperate with Company in perfecting an assignment of all telephone numbers used at the Approved Location in connection with the sales of Products hereunder or otherwise known or identified as numbers associated with Company, the Products or the Marks to and into the name of Company or its nominee, taking all action necessary to effect the intent of the foregoing.
- (4) Immediately cause the cancellation or termination of any assumed name filings for the Approved Name or otherwise including the name "Aerus"
Source: Item 23 — Receipts (FDD pages 74–305)
What This Means (2025 FDD)
Based on the 2025 Aerus Franchise Disclosure Document, there is no explicit requirement for franchisees to have specific communication devices at their Approved Location. However, Aerus franchisees are required to cooperate with Aerus to ensure telephone numbers used at the Approved Location in connection with the sales of Products are assigned to Aerus or its nominee. This implies that a franchisee must have a telephone number at their Approved Location.
Additionally, Aerus franchisees must actively and diligently use the Customer Data and any information, data, or relationship management software provided by Aerus to service and support existing customers, develop leads, and record information about sales, leads, and customers. This suggests that franchisees need a computer or similar device to manage customer data and communicate effectively.
While the FDD does not mandate specific devices, the obligations related to telephone numbers and customer data management strongly imply that franchisees must maintain functional communication tools, including telephone service and computer equipment, to meet the operational standards set by Aerus. Prospective franchisees should confirm the specific technology requirements with Aerus prior to signing the Franchise Agreement.