factual

Can Aerus change the design or content of its company website without notifying the franchisee?

Aerus Franchise · 2025 FDD

Answer from 2025 FDD Document

[Item 23: Receipts]

Company may permit Franchisee to customize or post certain information to such Franchisee webpage, subject to Franchisee's compliance with the procedures and policies governing such activity that Company may establish from time to time.

Company may require Franchisee to pay a reasonable fee (not to exceed Fifty Dollars ($50.00) each month) for the privilege of having such Franchisee webpage.

Under no circumstance shall Franchisee make any public statement (whether verbally or in writing or by use of any electronic medium, including, without limitation, email, Internet post, web log, website or otherwise) which actually or by implication is in any way derogatory, defamatory or otherwise disparaging of the Franchised Business or Aerus Businesses generally or of Company, any of Companies Affiliates or any of their officers, directors, members, shareholders, employees or agents.

  • H.

Company may, at its option, establish and maintain an Intranet through which franchisees of Company may communicate with each other, and through which Company and Franchisee may communicate with each other and through which Company may disseminate the Manuals, updates thereto and other Confidential Information.

Company shall have sole discretion and control over all aspects of the Intranet, including the content and functionality thereof.

Company will have no obligation to maintain the Intranet indefinitely, and may dismantle it at any time without liability to Franchisee.

If Company establishes an Intranet, Franchisee shall have the privilege to use the Intranet, subject to Franchisee's strict compliance with the Policies and

Procedures that Company may establish from time to time. Franchisee acknowledges that, as administrator of the Intranet, Company can technically access and view any communication that is posted on the Intranet. Franchisee further acknowledges that the Intranet facility and all communications that are posted to it will become Company's property, free of any claims of privacy or privilege that Franchisee or any other person may assert.

11. Advertising, Marketing, Promotion; Use of the Internet.

  • A. All advertising or marketing to be undertaken by Franchisee shall comply with Company's standards, specifications and procedures as specifically described herein and in the Manuals. Franchisee shall submit a sample of each type of advertising material to Company for Company's approval prior to use. Franchisee may not use any advertising material, unless such material has been approved in writing by Company and has not subsequently been disapproved by Company. Franchisee shall immediately discontinue the use of any advertising materials which Company subsequently disapproves. No advertising, marketing or promotions material may be placed outside the Area of Responsibility, and Franchisee shall not place or otherwise conduct any national or international advertising of any kind.

Source: Item 23 — Receipts (FDD pages 74–305)

What This Means (2025 FDD)

According to Aerus's 2025 Franchise Disclosure Document, Aerus has sole discretion and control over all aspects of its Intranet, including the content and functionality. Aerus has no obligation to maintain the Intranet indefinitely and may dismantle it at any time without liability to the franchisee.

Aerus may permit a franchisee to customize or post certain information to their webpage, but the franchisee must comply with Aerus's procedures and policies. Aerus may require the franchisee to pay a reasonable fee, not exceeding $50 each month, for the privilege of having a franchisee webpage.

Franchisees are prohibited from making any public statement that is derogatory or disparaging of the franchised business or Aerus businesses. All advertising or marketing undertaken by the franchisee must comply with Aerus's standards, specifications, and procedures as described in the manuals. Franchisees must submit a sample of each type of advertising material to Aerus for approval before use and immediately discontinue the use of any advertising materials that Aerus subsequently disapproves.

Disclaimer: This information is extracted from the 2025 Franchise Disclosure Document and is provided for research purposes only. It does not constitute legal or financial advice. Consult with a franchise attorney before making any investment decisions.