In California, which specific department handles franchise regulation for Aerus?

According to Aerus's 2025 Franchise Disclosure Document, the California Department of Financial Protection and Innovation is the specific department that handles complaints regarding the content of Aerus's websites. The document explicitly states that the websites have not been reviewed or approved by this department.

This information is crucial for prospective Aerus franchisees in California because it provides a direct contact for addressing concerns about the franchisor's online presence. It also implies that while Aerus Franchising, LLC is offering franchises in California, the state's regulatory body has not vetted the company's online marketing and informational materials.

Therefore, any complaints about the content of Aerus's websites, specifically www.aerusonline.com and www.beyondbyaerus.com, should be directed to the California Department of Financial Protection and Innovation at dfpi.ca.gov. This provides a layer of protection and a channel for franchisees to voice concerns about potentially misleading or unverified information presented online.