Is Aerus authorized to allow employees or representatives to make financial performance representations orally?
Aerus Franchise · 2025 FDDAnswer from 2025 FDD Document
Sponsor is not authorized to act as our agent or franchise broker and is not instructed to provide any information to prospects. Similarly, neither Sponsor nor any other franchisee is authorized to (1) award franchises of Aerus Business; (2) make any claims or representations regarding the operation of the Aerus Business; or (3) alter, amend, modify, interpret or change any aspect of the Franchise Agreement or our Franchising Programs. You should not rely on any statements, claims, or representations which may have been made to you by Sponsor or other franchisees.
Source: Item 19 — Financial Performance Representations (FDD pages 60–61)
What This Means (2025 FDD)
According to the 2025 Aerus FDD, Sponsors or other franchisees are not authorized to make claims or representations regarding the operation of the Aerus business. Prospective franchisees should not rely on any statements, claims, or representations made by Sponsors or other franchisees. This suggests that Aerus does not authorize its employees or representatives to make financial performance representations orally.
This is a common practice in franchising, as franchisors want to ensure that all potential franchisees receive consistent and accurate information. By prohibiting unauthorized individuals from making financial performance representations, Aerus aims to control the information disseminated and avoid potential misinterpretations or unrealistic expectations. This protects both the franchisor and the prospective franchisee.
Therefore, it is crucial for potential Aerus franchisees to rely solely on the information provided in the Franchise Disclosure Document and any written materials provided directly by Aerus Franchising, LLC. If a prospective franchisee has questions about potential financial performance, they should seek clarification directly from the franchisor's official representatives, ensuring that all information is received in writing for accuracy and verification.