What authority does an Aerus franchisee have regarding employment matters?

According to Aerus's 2025 Franchise Disclosure Document, franchisees have significant autonomy over employment decisions within their franchised business. Specifically, Aerus franchisees have sole authority and discretion regarding all employment matters. This includes, but is not limited to, hiring, firing, discipline, compensation, benefits, and scheduling of employees. This means that the franchisee, not Aerus itself, is responsible for making all personnel-related decisions.

This level of control is typical in many franchise systems, as it allows the franchisee to manage their business and employees in a way that best suits their local market and business needs. However, Aerus retains some influence, as they may set minimum staffing requirements and hours of operation for approved locations, as outlined in the manuals.

While franchisees have broad discretion, they must adhere to Aerus's standards and operational guidelines. This ensures consistency across the brand and helps maintain quality control. Prospective franchisees should carefully review the manuals and any additional guidelines provided by Aerus to fully understand the scope of their authority and any limitations that may exist. Understanding these guidelines is crucial for effectively managing employees and ensuring compliance with Aerus's standards.