Under what conditions will 7 Brew provide additional or special guidance, assistance, and training?
7_Brew Franchise · 2025 FDDAnswer from 2025 FDD Document
operation of a 7 BREW Store.
We have the right, but no obligation, to send an "opening team" to support the Store during its opening phase and to help train your supervisory employees on our philosophy and Brand Standards (but not matters relating to labor relations and employment practices). The Brand Fund currently will pay the wages and travel-related expenses of any opening team we choose to send. However, if in our opinion you and/or the Store needs, or if you request and we agree to provide, special guidance, assistance, or training (excluding training relating to labor relations and employment practices) that is in addition to any support we choose to provide, you must pay our personnel's daily charges (including wages) and travel, hotel, and living expenses. We have the right to delay the Store's opening until all required training has been satisfactorily completed. (Franchise Agreement—Section 6.C)
Retraining
If your Store manager fails to complete Initial Training to our satisfaction, or we determine after an inspection that retraining is necessary because the Store is not operating according to Brand Standards, we will offer a retraining session. You must pay all employee compensation and expenses during retraining. We have the right to terminate the Franchise Agreement if you fail to open the Store for business with a fully-training staff by the opening deadline. (Franchise Agreement—Section 6.B)
Training for Store Employees
Your Store Manager must properly train all Store employees to perform the tasks for their respective positions. We may develop and make available training tools and recommendations for you to use in training the Store's employees to comply with Brand Standards. We may update these training materials to reflect changes in our training methods and procedures and changes in Brand Standards.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 34–45)
What This Means (2025 FDD)
According to 7 Brew's 2025 Franchise Disclosure Document, 7 Brew may provide additional or special guidance, assistance, or training under certain conditions. Specifically, if the franchisee or the store needs or requests such additional support, and 7 Brew agrees to provide it, the franchisee is responsible for covering 7 Brew's personnel's daily charges, including wages, travel, hotel, and living expenses. This excludes training related to labor relations and employment practices.
Furthermore, if a 7 Brew store manager fails to complete the initial training program to 7 Brew's satisfaction, or if an inspection reveals that retraining is necessary due to the store's failure to meet brand standards, 7 Brew will offer a retraining session. In this case, the franchisee must cover all employee compensation and expenses during the retraining period. Failure to open the store with a fully trained staff by the specified deadline may result in the termination of the Franchise Agreement.
Additionally, during the store's operation, 7 Brew may offer (at the franchisee's request and expense, and at 7 Brew's option) additional or special guidance, assistance, and training. However, 7 Brew is under no obligation to continuously provide any specific ongoing training, conventions, advice, or assistance. Franchisees should be aware of these conditions and factor in potential costs for additional support or retraining when evaluating the 7 Brew franchise opportunity.