Under what conditions can 7 Brew draft monies from a franchisee's bank account related to gift/loyalty/stored-value cards?
7_Brew Franchise · 2025 FDDAnswer from 2025 FDD Document
You must participate in, and comply with the requirements of, our gift/loyalty/stored-value card and other customer loyalty programs.
We may draft from your bank account all monies paid to you for gift/loyalty/stored-value cards and similar customer loyalty initiatives and hold those monies until the gift/loyalty/stored-value cards and similar customer loyalty initiatives are redeemed at your Store (or another 7 BREW Store).
However, we may keep any prepaid amounts that are not used by customers to the extent allowed by Law.
We have no obligation to reimburse you for any costs you incur in participating in our gift/loyalty/stored-value card and other customer loyalty programs, including for providing products or services to customers without compensation;
Source: Item 22 — CONTRACTS (FDD pages 82–83)
What This Means (2025 FDD)
According to 7 Brew's 2025 Franchise Disclosure Document, 7 Brew may draft monies from a franchisee's bank account related to gift, loyalty, and stored-value cards under specific conditions. 7 Brew may draft all monies paid to the franchisee for these cards and similar customer loyalty initiatives. The company will hold these funds until the cards or initiatives are redeemed at the franchisee's store or another 7 Brew location.
This means that while franchisees receive initial payments for these cards, they do not retain those funds immediately. Instead, 7 Brew holds the money and only disburses it when the cards are actually used to make purchases. This system ensures that 7 Brew maintains control over the funds and can track the liabilities associated with outstanding gift, loyalty, and stored-value cards across the entire franchise system.
However, 7 Brew may retain any prepaid amounts that customers do not use, to the extent allowed by law. Additionally, 7 Brew is not obligated to reimburse franchisees for any costs they incur while participating in these programs. This includes the cost of providing products or services to customers without direct compensation when they redeem their cards or loyalty rewards.
For a prospective franchisee, this indicates a potential financial responsibility to provide goods/services without immediate reimbursement, as well as the risk of losing revenue from unredeemed cards if legally permissible. It is important to understand the specific laws governing unredeemed gift cards in the franchisee's location and to factor these potential costs into their financial projections.