What training must the 7 Brew store's management team complete to 7 Brew's satisfaction before opening?
7_Brew Franchise · 2025 FDDAnswer from 2025 FDD Document
Initial Training Program
We will furnish through virtual and distance learning and other electronic means and, at our option, at a designated training location of our choice (which may be our corporate headquarters, an operating 7 BREW Store, and/or your Store) an initial training program ("Initial Training") on operating a 7 BREW Store. We will train your ownership group, Store managers, and hourly employees. Training currently is comprised of 3 primary components: a 2-day training program for ownership; a 14-day program for Store management and above; and a 3-day training program for the Store's hourly employees. (Franchise Agreement—Section 6.A) We expect management training to occur after you sign the Franchise Agreement and while you develop the Store. Before you open the Store for business, Store managers must complete Initial Training to our satisfaction and pass applicable operations and proficiency tests in order to be "certified." The Store must have two (2) fully-trained managers on-site.
We plan to be flexible in scheduling training to accommodate our personnel, your Managing Owner, and the Store's manager. There currently are no fixed (i.e., monthly or bimonthly) training schedules. We use manuals, videos, and other hands-on training aids during the training program. Your training attendees must complete training at least 10 days before the Store's scheduled opening date. We provide the initial training program for no additional fee. You must pay your employees' wages, benefits, and travel, hotel, and food expenses while they attend training. Our training program may include a "train the trainer" module so your senior-level personnel can learn how to train your other employees to follow Brand Standards.
The following chart describes our current initial training program for franchisees:
TRAINING PROGRAM
| Obligation | Section in agreement | Disclosure document item |
|---|---|---|
| x. Dispute resolution | 21.C, F, G, H, I, J, and L of Franchise Agreement 9(g) of Manufacturing Agreement | 17 |
| y. Consumer Data and Data | 10 of Franchise Agreement | 14 |
| Security | ||
| z. Social Media Restrictions | 7.C(14) of Franchise Agreement | 8 |
| aa. |
Source: Item 22 — CONTRACTS (FDD pages 82–83)
What This Means (2025 FDD)
According to 7 Brew's 2025 Franchise Disclosure Document, before opening a store to the public, the store's management team must complete the Initial Training program to 7 Brew's satisfaction and pass applicable operations and proficiency tests in order to be 'certified'. The 7 Brew training program focuses on the company's philosophy, understanding the products, brand standards, and the material aspects of operating a 7 Brew store, excluding aspects relating to labor relations and employment practices. The store must have at least two fully-trained managers on-site.
If store managers fail to complete the initial training to 7 Brew's satisfaction, or if 7 Brew determines after an inspection that retraining is necessary because the store is not operating according to brand standards, 7 Brew may offer a retraining session. The store may commence and continue operation only if there are at least two fully-trained certified managers on staff who attend to be at the store.
Franchisees may request additional or repeat training for their store managers at the end of initial training if they do not feel sufficiently trained to operate a 7 Brew store. 7 Brew and the franchisee will jointly determine the duration of any additional training, which is subject to 7 Brew's personnel's availability. However, if the franchisee does not expressly inform 7 Brew that their store managers do not feel sufficiently trained to operate a 7 Brew store, they will be deemed to have been trained sufficiently to operate a 7 Brew store.