What support does the 7 Brew 'opening team' provide to the Store?
7_Brew Franchise · 2025 FDDAnswer from 2025 FDD Document
We have the right, but no obligation, to send an "opening team" to support the Store during its opening phase and to help train your supervisory employees on our philosophy and Brand Standards (but not matters relating to labor relations and employment practices). The Brand Fund currently will pay the wages and travel-related expenses of any opening team we choose to send. However, if in our opinion you and/or the Store needs, or if you request and we agree to provide, special guidance, assistance, or training (excluding training relating to labor relations and employment practices) that is in addition to any support we choose to provide, you must pay our personnel's daily charges (including wages) and travel, hotel, and living expenses. We have the right to delay the Store's opening until all required training has been satisfactorily completed. (Franchise Agreement—Section 6.C)
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 34–45)
What This Means (2025 FDD)
According to 7 Brew's 2025 Franchise Disclosure Document, 7 Brew has the option to send an opening team to a new store to provide support during its opening phase. This team will help train the franchisee's supervisory employees on 7 Brew's operating philosophy and brand standards. However, the opening team will not provide guidance on matters relating to labor relations and employment practices.
The Brand Fund will cover the wages and travel-related expenses for the opening team if 7 Brew chooses to send one. However, if the franchisee requests additional support, guidance, or training beyond what 7 Brew initially provides, the franchisee will be responsible for covering the personnel's daily charges, including wages, travel, hotel, and living expenses. This excludes training related to labor relations and employment practices.
7 Brew retains the right to delay the store's opening if all required training has not been satisfactorily completed. This ensures that the store is ready to operate according to 7 Brew's standards before it opens to the public. This support is valuable for franchisees as it helps ensure a smooth opening and adherence to brand standards, but it's important to understand the conditions under which additional support costs may be incurred.