When purchasing the point-of-sale system for 7 Brew, what support is required to be purchased?
7_Brew Franchise · 2025 FDDAnswer from 2025 FDD Document
arranty covers the product. When you purchase the point-of-sale system, you must purchase the first year of software and hardware support (included in the initial system price quoted above). After the first year, you must renew the hardware maintenance, software maintenance, support, and hosted software annually. We estimate the cost for ongoing maintenance, repairs, upgrades, and updates for the current point-of-sale system to range from $6,000 to $10,000 per year. The Computer System generates and maintains sales, menu mix, and other financial information. You must upgrade the Computer System, and/or obtain service and support, as we require or when necessary because of technological developments, including complying with PCI Data Security Standards. There are no contractual limitations on the frequency and cost of this obligation. We need not reimburse your costs. You may not use any unapproved computer softwa
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 34–45)
What This Means (2025 FDD)
According to 7 Brew's 2025 Franchise Disclosure Document, when franchisees purchase the point-of-sale (POS) system, they are required to purchase the first year of software and hardware support. The cost of this initial support is included in the overall price quoted for the POS system.
After the first year, 7 Brew franchisees must renew the hardware maintenance, software maintenance, support, and hosted software annually. The estimated cost for these ongoing services ranges from $6,000 to $10,000 per year. This means that in addition to the initial investment in the POS system, franchisees should budget for these recurring annual expenses to keep their systems running smoothly and up-to-date.
7 Brew also mandates that franchisees upgrade the computer system and obtain necessary service and support as required by technological developments, including compliance with PCI Data Security Standards. Franchisees are solely responsible for the computer system, including acquiring, operating, maintaining, and upgrading it, as well as ensuring it complies with all relevant standards and laws. This ongoing responsibility highlights the importance of budgeting for and staying current with the required technology and support for the 7 Brew franchise.