To whom should violations regarding the 360 Painting disclosure document be reported?

According to 360 Painting's 2025 Franchise Disclosure Document, if the document was not delivered on time, contains false or misleading statements, or has material omissions, a violation of federal and state law may have occurred. In such cases, the violation should be reported to the Federal Trade Commission (FTC) in Washington D.C. 20580, and to the state administrator listed in Exhibit A of the FDD.

This instruction is included to ensure that prospective franchisees are aware of their rights and have avenues for recourse if they believe they have been provided with inaccurate or incomplete information during the franchise sales process. The FTC is the federal agency responsible for enforcing franchise laws, and state administrators oversee franchise registration and compliance within their respective states.

Exhibit A of the 360 Painting FDD contains a list of state administrators and agents for service of process. This exhibit provides contact information for the relevant state authorities to whom violations should be reported. Prospective franchisees should carefully review Exhibit A to identify the appropriate state administrator for their state.

For New York franchisees, the FDD states that if anything in the Franchise Disclosure Document is untrue, they should contact the Federal Trade Commission and the appropriate state or provincial authority. Similarly, California franchisees are informed that complaints concerning the content of the 360 Painting website may be directed to the California Department of Financial Protection and Innovation.