Is there a fee charged by 360 Painting for participation in the initial training program?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
[Item 11: FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING]
Training
You (or your principal owner, if you are an entity) and your Manager must attend and successfully complete (to our satisfaction) an initial training program before the Business may open. You must complete the initial training program no later than three months after the Effective Date of the Franchise Agreement. We do not charge a fee for participation in the initial training program; but, you are responsible for the costs and expenses (such as transportation, lodging, meals, incidentals and compensation) of each person who attends the training. The Business must be operated at all times by a person who has successfully completed the initial training program (to our satisfaction). We reserve the right to waive all or a portion of the initial
training program in our sole discretion. You may, provided space is available and upon reasonable notice, have additional representatives attend the initial training program. All travel, living, and related expenses incurred by your representatives during training will be at your cost and expense. You must train your own employees and other management personnel.
The initial training program is overseen by Premium Service Brands' training and performance team, led by our Senior Vice President of Performance Gabriel Colon (5 years of training experience). Any other instructors will, at least, have completed the training program they teach. Our confidential Brand Standards Manual is used as the instructional material for our Initial Training program. After you have been trained, we may periodically require that you, your manager(s) and/or employees attend refresher-training or regional meetings to enhance your learning beyond OXP (our Owner's Experience Program). You are responsible for all costs associated with attendance of these trainings.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, there is no fee for participation in the initial training program. However, the franchisee is responsible for covering all costs and expenses associated with attending the training, such as transportation, lodging, meals, incidentals, and compensation for those attending. The initial training program must be completed no later than three months after the effective date of the Franchise Agreement.
360 Painting may also require additional training programs to address market developments, advanced lessons, or changes to their system. These additional training courses may be completed online or live, and the franchisee is responsible for all associated costs, including travel and living expenses. The franchisor may also require the franchisee to pay a fee for these additional training programs, as described in Item 6 of the FDD.
The initial training program is overseen by Premium Service Brands' training and performance team, led by the Senior Vice President of Performance. The confidential Brand Standards Manual is used as the instructional material for the initial training program. After the initial training, 360 Painting may periodically require refresher training or regional meetings, with the franchisee responsible for all associated costs. An onboarding specialist guides the onboarding program, helping franchisees understand and complete administrative tasks. Trainees should expect onboarding to take up to approximately 40 hours, though some states may have additional requirements that could extend the completion time.