What standards must the Designated Manager meet for a 360 Painting franchise?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
Any additional required training must be completed by you and/or your general manager (if the person managing the day-to-day operations of the
Business is not you) to our satisfaction. You must bear any costs you incur (including any travel and living expenses) in connection with any additional training and we may require that you pay us a fee (as described in Item 6). The instructional materialsfor any additional training programs may include the Brand Standards Manual or third-party technical manuals.
reasonable satisfaction, in Franchisor's sole discretion and on terms designated by Franchisor, Franchisee may be permitted to select a substitute owner or Manager, as appropriate, and such substitute owner or Manager must complete the initial training to Franchisor's reasonable satisfaction.
In addition, Franchisee and its Managers and employees shall attend and conduct such additional training programs as Franchisor may from time to time reasonably require relating to the operation of the Business and the System. Franchisee also may be required to purchase training videos or other instructional materials as specified by Franchisor from time to time in the Brand Standards Manual or otherwise.
Franchisor shall require Franchisee and/or one or more of the operating managers of the Business to attend an annual convention. Franchisee will be responsible for the travel and living expenses of such persons, and Franchisor may charge a reasonable fee sufficient to cover the costs and expenses of the convention. Attendance at the annual convention shall be mandatory and the annual convention fee (currently $1,000 per attendee) shall apply whether or not Franchisee attends the convention. The annual convention fee shall be the amount stated in the annual convention notice from Franchisor, or if Franchisee does not attend the conference, $2,000 (or such then current amount set forth in the Brand Standards Manual).
Source: Item 15 — OBLIGATION TO PARTICIPATE IN THE ACTUAL OPERATION OF THE FRANCHISE BUSINESS (FDD pages 41–42)
What This Means (2025 FDD)
According to the 2025 360 Painting FDD, if a franchisee chooses to appoint a manager to oversee the day-to-day operations, that manager must meet certain standards. The manager, like the franchisee, may be required to attend additional training programs to address market developments, advanced lessons, or changes to the 360 Painting system. This additional training must be completed to 360 Painting's satisfaction. The franchisee is responsible for covering all costs associated with this training, including travel and living expenses, and may also be required to pay a fee to 360 Painting. Instructional materials for these programs may include the Brand Standards Manual or third-party technical manuals.
In the event that a franchisee needs to replace themselves or their manager, 360 Painting reserves the right to approve the substitute. The substitute owner or manager must complete the initial training program to 360 Painting's satisfaction. This ensures that anyone in a management position is adequately trained in the 360 Painting system.
Additionally, 360 Painting requires the franchisee and/or one or more of the operating managers of the business to attend an annual convention. The franchisee is responsible for the travel and living expenses for those attending. 360 Painting may charge a reasonable fee to cover the costs of the convention. Attendance is mandatory, and a fee applies whether or not the franchisee attends. The annual convention fee is currently $1,000 per attendee, but if the franchisee does not attend, the fee is $2,000 (or the current amount set forth in the Brand Standards Manual).