Who is responsible for training employees and other management personnel for a 360 Painting franchise?

According to 360 Painting's 2025 Franchise Disclosure Document, franchisees are responsible for training their own employees and other management personnel. While 360 Painting provides an initial training program for the franchisee (or their principal owner/manager) and may require refresher training for franchisees, managers, and/or employees, the responsibility for training the franchisee's staff falls on the franchisee.

This means that a prospective 360 Painting franchisee needs to factor in the time and resources required to develop and implement their own training programs for employees. The Brand Standards Manual provided by 360 Painting includes employment applications, interview questions, job descriptions, and suggested pay scales, which can be helpful in this process. However, the franchisee is ultimately responsible for ensuring their employees are properly trained to deliver 360 Painting's services.

This is a fairly standard arrangement in the franchise industry, where the franchisor provides initial training and ongoing support to the franchisee, but the franchisee is responsible for managing and training their own staff. A prospective franchisee should inquire about the level of support and resources 360 Painting provides for employee training, such as training materials or online resources, to better understand the scope of their responsibilities.