Who is responsible for the costs and expenses associated with attending the initial training program for a 360 Painting franchise?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
You (or your principal owner, if you are an entity) and your Manager must attend and successfully complete (to our satisfaction) an initial training program before the Business may open. You must complete the initial training program no later than three months after the Effective Date of the Franchise Agreement. We do not charge a fee for participation in the initial training program; but, you are responsible for the costs and expenses (such as transportation, lodging, meals, incidentals and compensation) of each person who attends the training. The Business must be operated at all times by a person who has successfully completed the initial training program (to our satisfaction). We reserve the right to waive all or a portion of the initial
training program in our sole discretion. You may, provided space is available and upon reasonable notice, have additional representatives attend the initial training program. All travel, living, and related expenses incurred by your representatives during training will be at your cost and expense. You must train your own employees and other management personnel.
The initial training program is overseen by Premium Service Brands' training and performance team, led by our Senior Vice President of Performance Gabriel Colon (5 years of training experience). Any other instructors will, at least, have completed the training program they teach. Our confidential Brand Standards Manual is used as the instructional material for our Initial Training program. After you have been trained, we may periodically require that you, your manager(s) and/or employees attend refresher-training or regional meetings to enhance your learning beyond OXP (our Owner's Experience Program). You are responsible for all costs associated with attendance of these trainings.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, franchisees are responsible for all costs and expenses associated with attending the initial training program. While 360 Painting does not charge a fee for participation in the initial training program, the franchisee must cover expenses like transportation, lodging, meals, incidentals, and compensation for each person attending the training. This includes the franchisee (or the principal owner if the franchisee is an entity) and their manager.
If the franchisee wishes to have additional representatives attend the initial training, they may do so if space is available and with reasonable notice. However, all travel, living, and related expenses incurred by these representatives are also the responsibility of the franchisee. The initial training program must be completed no later than three months after the effective date of the Franchise Agreement, and the business must be operated by someone who has successfully completed the training.
After the initial training, 360 Painting may periodically require franchisees, their managers, or employees to attend refresher training or regional meetings. The franchisee is responsible for all costs associated with attendance of these additional trainings as well. The initial training program utilizes 360 Painting's confidential Brand Standards Manual as instructional material and is overseen by Premium Service Brands' training and performance team.