Who is required to attend the initial training program for a 360 Painting franchise?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
You (or your principal owner, if you are an entity) and your Manager must attend and successfully complete (to our satisfaction) an initial training program before the Business may open. You must complete the initial training program no later than three months after the Effective Date of the Franchise Agreement. We do not charge a fee for participation in the initial training program; but, you are responsible for the costs and expenses (such as transportation, lodging, meals, incidentals and compensation) of each person who attends the training. The Business must be operated at all times by a person who has successfully completed the initial training program (to our satisfaction). We reserve the right to waive all or a portion of the initial
training program in our sole discretion. You may, provided space is available and upon reasonable notice, have additional representatives attend the initial training program. All travel, living, and related expenses incurred by your representatives during training will be at your cost and expense. You must train your own employees and other management personnel.
The initial training program is overseen by Premium Service Brands' training and performance team, led by our Senior Vice President of Performance Gabriel Colon (5 years of training experience). Any other instructors will, at least, have completed the training program they teach. Our confidential Brand Standards Manual is used as the instructional material for our Initial Training program. After you have been trained, we may periodically require that you, your manager(s) and/or employees attend refresher-training or regional meetings to enhance your learning beyond OXP (our Owner's Experience Program). You are responsible for all costs associated with attendance of these trainings.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to the 2025 360 Painting Franchise Disclosure Document, the franchisee (or the principal owner if the franchisee is an entity) and the franchisee's manager are required to attend and successfully complete the initial training program. This training must be completed before the 360 Painting business opens and no later than three months after the effective date of the Franchise Agreement.
360 Painting does not charge a fee for the initial training program itself. However, the franchisee is responsible for covering all costs and expenses associated with attending the training, such as transportation, lodging, meals, incidentals, and compensation for those attending. The business must be operated by someone who has successfully completed the initial training program.
360 Painting retains the right to waive all or part of the initial training program at its discretion. Franchisees can have additional representatives attend the initial training program if space is available and with reasonable notice. The franchisee is responsible for all travel, living, and related expenses for these additional representatives. Furthermore, the franchisee is responsible for training their own employees and other management personnel.
The initial training program is overseen by Premium Service Brands' training and performance team, headed by the Senior Vice President of Performance, Gabriel Colon, who has 5 years of training experience. The Brand Standards Manual is used as the instructional material for the initial training program. After the initial training, 360 Painting may periodically require the franchisee, their managers, and/or employees to attend refresher training or regional meetings to enhance their learning. The franchisee is responsible for all costs associated with attending these additional trainings.