Does 360 Painting require franchisees to pay a fee for additional training?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
We may periodically require you to attend other training programs in addition to the initial training to address new developments in the market, advanced lessons, or changes to the System. For example, if we adopt and implement a new software program or platform, we may require you to obtain one or more training sessions relating to it. Many of our additional training courses are available for our franchisees to complete through our online learning management system. Required additional training, if any, may be conducted through this learning management system or live. Live training may be conducted online, at our headquarters in Charlottesville, VA or at your location, as we deem appropriate. Any additional required training must be completed by you and/or your general manager (if the person managing the day-to-day operations of the
Business is not you) to our satisfaction. You must bear any costs you incur (including any travel and living expenses) in connection with any additional training and we may require that you pay us a fee (as described in Item 6). The instructional materialsfor any additional training programs may include the Brand Standards Manual or third-party technical manuals.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, franchisees may be required to pay a fee for additional training. While the initial training program does not have a participation fee, additional training programs may require a fee, as detailed in Item 6 of the FDD. These additional training programs address new market developments, advanced lessons, or changes to the 360 Painting system, such as adopting new software.
Franchisees are responsible for all costs incurred while attending additional training, including travel and living expenses. The additional training may be conducted online, at 360 Painting's headquarters in Charlottesville, VA, or at the franchisee's location. The franchisee or their general manager must complete any required additional training to 360 Painting's satisfaction.
This policy is fairly standard in the franchise industry, as franchisors often update their systems and require franchisees to stay current. The fact that 360 Painting may charge a fee for this training, in addition to covering travel and living expenses, is something prospective franchisees should consider when evaluating the overall cost of the franchise.