What is the maximum weekly Contact Center Fee for a 360 Painting franchise during the Initial Term?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
tted. In addition, if Franchisee fails to timely submit a statement of Gross Sales for any period, Franchisor may, for the purposes of calculating and collecting any payments due under Sections 4 and 5 hereof, estimate the amount of Franchisee's Gross Sales for such period based on any information in its possession that it believes allows it to approximate the actual amount of Gross Sales achieved by Franchisee for such period. Franchisor will not withhold its consent for reasonable extensions of time to submit a statement of Gross Sales.
- 4.6 Contact Center Fee. Beginning on the date prescribed in Section 4.2(i) above, Franchisee shall pay Franchisor a fee which is the greater of 2% of Gross Sales per week or the then current weekly minimum per week ($50 per week during the first 12 weeks of operation, $100 per week during the second 12 weeks of operation, $150 pe
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 56)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, franchisees must pay a Contact Center Fee. This fee is the greater of 2% of gross sales per week or a minimum weekly amount that escalates during the first year of operation. The minimum starts at $50 per week for the first 12 weeks, then increases to $100 per week for the next 12 weeks, and then to $150 per week for the remainder of the first year. After the first year, the minimum weekly fee is $220.
However, the 360 Painting FDD also specifies that there is a maximum weekly Contact Center Fee. Regardless of the 2% of gross sales calculation, the franchisee will not pay more than this maximum amount per week.
During the Initial Term of the franchise agreement, the maximum Contact Center Fee is capped at $770 per week. This means that even if 2% of a franchisee's gross sales exceeds $770 in a given week, the franchisee will only be required to pay $770 for the Contact Center Fee for that week.