How long does 360 Painting have to respond to a franchisee's request for location approval?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
We will respond to your request for approval within 30 days after you provide us with the information necessary for us to determine that it will otherwise satisfy our criteria. There is no time limit for the Franchisor to approve or disapprove a site. We will not unreasonably withhold our approval of your proposed location outside of your home; however, you must operate the Business from your home until we approve an alternative location in writing. In addition, you must operate from your home if we do not approve or agree upon an alternative location in writing. We do not have to agree with you on a site if you operate from your home. However, if we and you cannot agree on a site outside your home, but you proceed to operate at an unapproved site outside your home, then we may issue you a default under your Franchise Agreement, which if not timely cured may result in your Franchise Agreement being terminated, you have having to cease operating the Business and you forfeiting your initial franchise fee to us.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, the franchisor will respond to a franchisee's request for location approval within 30 days after receiving the necessary information to determine if the location meets their criteria. This applies if the franchisee wishes to operate the business from a location other than their home. The criteria used to approve a location outside of the franchisee's home are whether it is located within the Protected Territory and is suitable for the equipment required for the business and for storage of equipment and supplies.
However, the FDD states that there is no time limit for 360 Painting to ultimately approve or disapprove a site. The franchisee must operate from their home until 360 Painting approves an alternative location in writing. If 360 Painting does not approve or agree upon an alternative location in writing, the franchisee must continue to operate from their home.
If a franchisee proceeds to operate at an unapproved site outside their home, 360 Painting may issue a default notice, which, if not cured, could result in the termination of the Franchise Agreement, cessation of business operations, and forfeiture of the initial franchise fee. This highlights the importance of securing written approval from 360 Painting before operating at any location other than the franchisee's home.