What are the 5 fundamental pillars covered in the 360 Painting training program?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
ould extend the completion of these tasks even longer.
After select onboarding prerequisites have been met, trainees can now complete the three-week Training Program (known as OXP, or our Owner's Experience Program). Conducted across two virtual weeks and one week of live classroom sessions, the PSB Training Program offers real life best practices, general skills training, and technology guidance that we teach to properly execute your business model. During the training program, you will:
- Interact with department experts and vendors via live sessions
- Complete coursework as assigned by your instructors
- Build on the foundations of onboarding by learning and practicing our business model
- Demonstrate competency in our five key pillars of success: Capacity, Marketing, Estimating, Sales, and Production.
During the first week of the Training Program, you will build a foundation of knowledge through virtual sessions and self-paced online courses. You also continue to work through your onboarding tasks. In the second week, you connect with additional vendors and learn how to use your CRM to input customer's data, schedule appointments, complete estimates and so much more. Finally, we provide a week-long inperson training program at our corporate offices in Charlottesville, Virginia. In this final week of (OXP), you apply the knowledge you've learned in the previous weeks in real life practice scenarios and general discussions. After the Training Program, you will be ready to start operating your Business. We reserve the right to modify the in-person aspects of our initial training and on-boarding programs due to COVID-19 or other similar events that may restrict travel or in-person activities.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to the 2025 360 Painting Franchise Disclosure Document, the training program, also known as the Owner's Experience Program (OXP), emphasizes five key pillars of success. These pillars are Capacity, Marketing, Estimating, Sales, and Production. The training program is designed to provide franchisees with real-life best practices, general skills training, and technology guidance to properly execute the 360 Painting business model.
The 360 Painting training is a three-week program that includes two virtual weeks and one week of live classroom sessions. During the virtual weeks, franchisees will interact with department experts and vendors, complete assigned coursework, and build on the foundations of onboarding. The live classroom sessions take place at the 360 Painting corporate offices in Charlottesville, Virginia, where franchisees apply their knowledge through real-life practice scenarios and discussions.
Prospective 360 Painting franchisees should note that the content of the training program is subject to change. Franchisees are expected to dedicate up to 4 hours per day to complete the training courses during the first two virtual weeks. The third week, which is the live week, requires full-time commitment from Monday through Friday. Franchisees are also responsible for providing their own laptop and related technology to participate in the training program.