As a 360 Painting franchisee, am I required to comply with any additional or modified standards or specifications in the Brand Standards Manual?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
The standards and specifications for products and services – including computer hardware - you use in the Business (and, where applicable, the vendors approved for those products and services) are contained in the Brand Standards Manual. We may update the Brand Standards Manual with additional or modified standards and specifications from time to time and you must comply with any additional or modified standard or specification. If you wish to use any product or service that we have not evaluated or to buy or lease from a supplier that we have not yet approved or designated, you must provide us with sufficient information, specifications, and samples so that we may determine whether the product or service meets our standards and specifications and our supplier criteria. We do not charge you a fee for the evaluation. We will make our decision within 10 business days. We may establish procedures for requesting approval of additional products and services or vendors and we may limit the number of products, services or vendors as we decide best.
Supplier approval may depend on product quality, delivery capabilities, service standards, financial capacity, customer relations, concentration of purchases with limited suppliers to obtain better pricing or purchasing terms, warranties, incentives provided to us or the System and any other criteria we determine is appropriate. We do not make our criteria for approving vendors available to franchisees. We may revoke our approval of any vendor at any time, by providing written notice or updating the Brand Standards Manual.
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 23–26)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, franchisees must adhere to the standards and specifications outlined in the Brand Standards Manual, which may be updated with additional or modified standards. This includes standards for products and services used in the business, including computer hardware. Franchisees are obligated to comply with any such updates.
If a 360 Painting franchisee wishes to use a product or service that has not been evaluated or to source from a supplier that is not yet approved, they must provide 360 Painting with sufficient information, specifications, and samples for evaluation. 360 Painting will then decide whether the product, service, or supplier meets their standards and specifications within 10 business days, without charging a fee for the evaluation.
360 Painting may establish procedures for requesting approval of additional products, services, or vendors and may limit the number of approved options. Supplier approval depends on various factors, including product quality, delivery capabilities, service standards, financial capacity, customer relations, pricing, warranties, and incentives provided to 360 Painting or the System. 360 Painting does not disclose its vendor approval criteria to franchisees and retains the right to revoke approval of any vendor at any time by providing written notice or updating the Brand Standards Manual.