What is the Contact Center Fee for a 360 Painting franchise after the first year of operations?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
tted. In addition, if Franchisee fails to timely submit a statement of Gross Sales for any period, Franchisor may, for the purposes of calculating and collecting any payments due under Sections 4 and 5 hereof, estimate the amount of Franchisee's Gross Sales for such period based on any information in its possession that it believes allows it to approximate the actual amount of Gross Sales achieved by Franchisee for such period. Franchisor will not withhold its consent for reasonable extensions of time to submit a statement of Gross Sales.
- 4.6 Contact Center Fee. Beginning on the date prescribed in Section 4.2(i) above, Franchisee shall pay Franchisor a fee which is the greater of 2% of Gross Sales per week or the then current weekly minimum per week ($50 per week during the first 12 weeks of operation, $100 per week during the second 12 weeks of operation, $150 per week during the remainder of the first year of operations and $220 per week thereafte
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 56)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, after the first year of operation, a franchisee must pay a Contact Center Fee. This fee is the greater of 2% of gross sales per week or a weekly minimum of $220.
The Contact Center Fee is subject to a weekly maximum of $770 during the initial term of the franchise agreement. This fee compensates 360 Painting for providing centralized customer service and scheduling through its contact center.
It's important to note that 360 Painting retains the right to modify or increase the amount, calculation, or timing of the Contact Center Fee periodically during the term of the agreement. However, the weekly maximum of $770 remains in effect during the initial term. Franchisees will receive written notice of any such changes.