What is the Contact Center Fee for a 360 Painting franchise during the first 12 weeks of operation?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
tted. In addition, if Franchisee fails to timely submit a statement of Gross Sales for any period, Franchisor may, for the purposes of calculating and collecting any payments due under Sections 4 and 5 hereof, estimate the amount of Franchisee's Gross Sales for such period based on any information in its possession that it believes allows it to approximate the actual amount of Gross Sales achieved by Franchisee for such period. Franchisor will not withhold its consent for reasonable extensions of time to submit a statement of Gross Sales.
- **4.6 Contac
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 56)
What This Means (2025 FDD)
According to the 2025 360 Painting Franchise Disclosure Document, franchisees must pay a Contact Center Fee. During the first 12 weeks of operation, this fee is the greater of 2% of gross sales per week or a minimum of $50 per week.
This means that even if a new 360 Painting franchise has minimal sales, they will still owe at least $50 per week for the Contact Center Fee. If 2% of their gross sales exceeds $50, they will pay the higher amount. This fee structure is designed to support the centralized customer service and scheduling provided by 360 Painting's contact center.
After the initial 12 weeks, the minimum weekly fee increases to $100 for the subsequent 12 weeks, then to $150 for the remainder of the first year, and eventually to $220 per week thereafter. The Contact Center Fee has a weekly maximum of $770 during the initial term of the agreement. Franchisees should factor these escalating fees into their financial projections.