How are the call center, technology, and service fees billed to 360 Painting franchisees?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
Franchisee shall pay Franchisor a fee which is the greater of 2% of Gross Sales per week or the then current weekly minimum per week ($50 per week during the first 12 weeks of operation, $100 per week during the second 12 weeks of operation, $150 per week during the remainder of the first year of operations and $220 per week thereafter and for the remainder of the Initial Term), but with a weekly maximum of $770 per week during the Initial Term (t
| Initial Technology Fee: $5,000 |
Source: Item 21 — FINANCIAL STATEMENTS (FDD page 56)
What This Means (2025 FDD)
According to the 2025 360 Painting Franchise Disclosure Document, franchisees must pay a contact center fee. This fee is calculated weekly and is the greater of 2% of gross sales per week or a minimum weekly amount that escalates over the first year of operation. The minimum starts at $50 per week for the first 12 weeks, then increases to $100 per week for the next 12 weeks, and then to $150 per week for the remainder of the first year. After the first year, the minimum weekly fee is $220 for the remainder of the initial term. The contact center fee has a weekly maximum of $770 during the initial term.
In addition to the contact center fee, the 360 Painting franchisee must pay an initial technology fee. The FDD excerpt shows that the initial technology fee is $5,000.
The FDD excerpt does not specify how or when the initial technology fee is billed to 360 Painting franchisees. The FDD excerpt also does not provide information on how or when other service fees are billed to 360 Painting franchisees. To gain a comprehensive understanding of the billing process for the technology fee and other service fees, a prospective franchisee should ask the franchisor for clarification on the billing schedule, payment methods, and any potential penalties for late payments.