Besides the business management software, are there any additional maintenance costs associated with technology used in a 360 Painting franchise?
360_Painting Franchise · 2025 FDDAnswer from 2025 FDD Document
You must use business management software for the management of the Business through our approved vendor (or vendors), which is also described in Item 8. Other than this business management software, there are no additional maintenance costs. As noted in Items 5 and 6, the initial cost of our customized software platforms is $5,000. Currently, the ongoing cost for this software Technology Fee (currently $210/week), which can be modified by us by providing notice to you.
Currently, each of the required software programs used in the operation of the business are provided on a software-as-a-service basis, so you are not required to spend any additional money annually on upgrades, updates or maintenance of those systems. We do not generally require that you spend any money annually on upgrades, updates or maintenance to your computer hardware systems. But, you are responsible for ensuring that your hardware performs adequately and maintains compatibility with the required software programs, which may require you to service or upgrade your hardware. We estimate the annual cost that you may incur to update, upgrade, or maintain the computer hardware and software may be between $0 and $1,200.
You must purchase and use a laptop PC (not a Mac computer) designated and approved by us that converts into a tablet. (FA Section 10). If we elect to modify our computer hardware or software requirements, you must upgrade your equipment at the actual cost of the upgrade. There are no contractual limits on the frequency or cost of upgrades. You may use hardware and software that you currently own in the operation of your 360 Painting Business so long as it meets our standards and specifications. If you purchase new hardware and software, your costs will be approximately $1,200 to $1,500.
You must use our contact center services, described in Item 8.
You must use our approved website provider for advertising your business on the internet. We will provide the URL for your website.
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 27–38)
What This Means (2025 FDD)
According to 360 Painting's 2025 Franchise Disclosure Document, outside of the business management software, there are no additional maintenance costs. The initial cost of the customized software platforms is $5,000, with an ongoing Technology Fee of $210 per week, which can be modified by 360 Painting with notice.
Franchisees are responsible for ensuring their computer hardware performs adequately and remains compatible with the required software programs, which may necessitate servicing or upgrading hardware. The estimated annual cost for updating, upgrading, or maintaining computer hardware and software could range from $0 to $1,200. 360 Painting also requires franchisees to use their approved website provider for advertising.
360 Painting also requires franchisees to purchase and use a laptop PC (not a Mac computer) that converts into a tablet. If 360 Painting modifies its computer hardware or software requirements, franchisees must upgrade their equipment at the actual cost of the upgrade, and there are no contractual limits on the frequency or cost of upgrades. The cost for new hardware and software will be approximately $1,200 to $1,500. Franchisees must also use 360 Painting's contact center services.