Does 1 800 Packouts provide assistance in hiring or training employees for the Franchised Business?

According to 1 800 Packouts's 2025 Franchise Disclosure Document, 1 800 Packouts does not provide assistance in the hiring of employees. However, 1 800 Packouts does provide System/Procedure Training, including instruction about how franchisees will make decisions for employees or contractors.

1 800 Packouts states that the franchisee is responsible for hiring all employees and staff of the Franchised Business, including the terms of their employment, compensation, and ensuring that they are trained in accordance with the System. The FDD clarifies that the franchisee, and not 1 800 Packouts, is considered the employer for any employees or personnel of the Franchised Business.

The franchisee is also responsible for the actions of their employees. If employees are performing Digital Marketing or posting any private information on social media, the franchisee will be held liable for their breaches.

While 1 800 Packouts does not assist in hiring, they may require that the franchisee, their manager, and/or other key personnel attend optional or mandatory refresher training and/or ongoing educational training, seminars, conferences, webinars, other electronic communications and regional or national meetings, huddles, and meetings relating to the operation of Franchised Businesses at locations they select. The franchisee will be obligated to bear the cost of wages and any travel and living expenses incurred by them or their trainees related to any such programs and conferences. If 1 800 Packouts conducts training at the franchisee's Franchised Business, the franchisee will be responsible for reimbursing them for the living and travel expenses of any of their representatives providing such training.