What are the Management Systems specified by 1 800 Packouts for the Franchised Business?
1_800_Packouts Franchise · 2025 FDDAnswer from 2025 FDD Document
ory council that we may establish from time to time.
Management Systems and Computer Hardware and Software
As part of the Management Systems, we may require you to obtain specified computer hardware, mobile devices, and/or applications or software, including, without limitation, a license to use proprietary software developed by us or others. We currently require you to obtain Xactimate insurance repair estimating software and inventory software for processing insurance claims and at least one iPad, office computer, and printer/copier. If a TPA or carrier requires the use of some other estimating software, we may require you to use the software requested by the TPA. In addition, you must install a firewall and have up-to-date anti-virus installed on all computer hardware used in conjunction with the Franchised Business.
The cost to purchase the Management Systems will range from $500 to $5,000, depending on the size of your Franchised Business and the equipment that you already own. This estimate includes the cost of licensing the software required to be used in the Management Systems. Neither we nor our affiliates currently act as vendors or suppliers of any components of the Management Systems, but we and our affiliates reserve the right to do so in the future.
Our modification of the specifications for the components of the Management Systems may require you to incur costs to purchase, lease and/or license new or modified computer hardware, mobile devices, and/or software and to obtain service and support for the Management Systems during the term of the Franchise Agreement. There are no limitations on the frequency and cost of these obligations of yours. We cannot estimate the future costs of the Management Systems (or additions or modification to the Management Systems) and the cost to you of obtaining the Management Systems (including software licenses) (or any additions or modification) may not be fully amortizable over the remaining term of the Franchise Agreement. Nonetheless, you must incur these costs in obtaining the computer hardware, mobile devices, and software comprising the Management Systems (or additions or modification). We have the right to charge a reasonable systems fee for software or systems modifications and enhancements specifically made for us that is licensed to you and
Source: Item 11 — FRANCHISOR'S ASSISTANCE, ADVERTISING, COMPUTER SYSTEMS, AND TRAINING (FDD pages 32–39)
What This Means (2025 FDD)
According to 1 800 Packouts's 2025 Franchise Disclosure Document, the management systems may require franchisees to obtain specified computer hardware, mobile devices, and software. Currently, 1 800 Packouts requires franchisees to obtain Xactimate insurance repair estimating software and inventory software for processing insurance claims. Franchisees must also have at least one iPad, office computer, and printer/copier. If a third-party administrator (TPA) or carrier requires other estimating software, franchisees may be required to use that software as well. Additionally, franchisees must install a firewall and keep up-to-date anti-virus software on all computer hardware used for the franchised business.
The cost to purchase these management systems ranges from $500 to $5,000, depending on the size of the franchised business and the equipment already owned. This estimate includes the cost of licensing the necessary software. 1 800 Packouts does not currently act as a vendor or supplier for any components of the management systems but reserves the right to do so in the future.
Modifications to the specifications for the components of the management systems may require franchisees to incur costs to purchase, lease, or license new or modified computer hardware, mobile devices, or software, and to obtain service and support. There are no limitations on the frequency and cost of these obligations. 1 800 Packouts cannot estimate the future costs of the management systems or any additions or modifications. Franchisees must incur these costs to obtain the necessary computer hardware, mobile devices, and software. 1 800 Packouts has the right to charge a reasonable systems fee for software or systems modifications and enhancements specifically made for them, as well as for other maintenance and support services related to the management systems.