Does 1 800 Packouts guarantee any number of jobs from TPA and Regional/National referral programs?

According to 1 800 Packouts' 2025 Franchise Disclosure Document, while franchisees will receive TPA and Regional/National referrals for their assigned zip codes in accordance with program requirements, 1 800 Packouts does not guarantee participation in these programs or any specific number of jobs from them. This means a franchisee cannot rely on a guaranteed income or volume of work from these referral sources.

This lack of guarantee carries significant implications for a prospective 1 800 Packouts franchisee. Revenue projections and business plans must account for the possibility of limited or fluctuating referrals from these programs. Franchisees should proactively engage in their own marketing and business development efforts to supplement any referrals received.

Furthermore, the FDD states that if a franchisee fails to comply with the Franchise Agreement, program requirements set by TPAs or Regional/National account parties, or adequately perform program work, 1 800 Packouts reserves the right to redirect TPA or Regional/National referrals to another franchisee or even to itself. This underscores the importance of adhering to all operational standards and maintaining strong performance to maximize the potential for receiving referrals. Franchisees need to be aware that referrals are contingent on their compliance and performance.