What are the franchisee's obligations regarding on-site opening assistance provided by 1 800 Packouts?

According to 1 800 Packouts's 2025 Franchise Disclosure Document, 1 800 Packouts will provide advice, guidance, and support for the opening and initial operation of the franchised business. If 1 800 Packouts provides on-site assistance, the franchisee is obligated to pay reasonable fees for this assistance. Additionally, the franchisee is responsible for covering the reasonable travel, lodging, and per diem expenses incurred by 1 800 Packouts personnel while they are providing on-site support. The franchisee must also actively participate in and cooperate with 1 800 Packouts during this on-site assistance period.

This means that while 1 800 Packouts offers support during the initial setup of the franchise, the franchisee bears the financial responsibility for the costs associated with this support. This includes not only the fees for the services rendered but also the travel and living expenses of the 1 800 Packouts personnel.

It is important for prospective franchisees to factor these costs into their initial investment and operating budget. Understanding the scope and duration of the on-site assistance, as well as the associated fees and expenses, is crucial for accurate financial planning. Franchisees should discuss with 1 800 Packouts to get an estimate of these costs to avoid unexpected financial burdens during the opening phase.