Is the fee for additional 1 800 Packouts trainees attending System/Procedure Training refundable?

According to the 2025 FDD, 1 800 Packouts provides initial training, called System/Procedure Training, to up to four trainees without charge. However, if a franchisee wants more than four trainees to attend this training, they must pay a fee of $2,500 per additional trainee. This fee is non-refundable. This means that once the franchisee pays the $2,500 per additional trainee, they will not receive a refund of this fee under any circumstances.

This policy is fairly standard in the franchise industry, as training costs are real costs incurred by the franchisor. Franchisors typically do not offer refunds for training fees, as the costs associated with providing the training are already spent once the training is delivered. This non-refundable fee covers the costs associated with the additional training, such as materials, instructor time, and facility use.

As a prospective franchisee, it is important to carefully consider how many trainees will need to attend the initial training. Since the initial franchise agreement covers up to four trainees, a franchisee should assess their staffing needs and determine if additional training is necessary. If more than four trainees are required, the franchisee should factor in the non-refundable fee of $2,500 per additional trainee into their initial investment costs. This will help in accurately budgeting for the startup phase of the 1 800 Packouts franchise.