What is the definition of System/Procedure Training for 1 800 Packouts?
1_800_Packouts Franchise · 2025 FDDAnswer from 2025 FDD Document
n the peculiarities of any condition or factors that we consider important to that franchisee's successful operation. You have no right to require us to grant you a similar variation or accommodation or to provide the same level of service.
4. TRAINING AND GUIDANCE
A. SYSTEM/PROCEDURE TRAINING
We will furnish to you (or your Operating Principal, if you are an Entity), your Manager, and up to two additional trainees an initial training program ("System/Procedure Training") of up to four (4) days in the operation of a Franchised Business at a location and time designated by us. We will provide System/Procedure Training, including all related training materials, to your four initial trainees at no charge. The four initial trainees must be managers or supervisors at your location. YOU, NOT US, ARE RESPONSIBLE FOR TRAINING ANY EMPLOYEES YOU HIRE. You will be responsible for all wages and travel and living expenses incurred by you and your trainees in connection with such System/Procedure Training. In addition, you or if you are an entity, one Owner, must attend and complete the training offered for the entire duration with the trainees from you Franchised Business. If any trainees repeat System/Procedure Training, if more than four trainees attend System/Procedure Training, or if subsequent trainees attend System/Procedure Training, you must pay us a fee of $2,500 for each such trainee to attend attending System/Procedure Training. Our training is intended to be instructive in nature and is intended to assist you in operating a Franchised Business. We will not be liable to you for any claims that may occur as a result of you or your employees following the training that we teach.
B. SATISFACTORY COMPLETION OF TRAINING
You (or your Operating Principal, if you are an Entity) and your Manager (if you appoint one) must complete System/Procedure Training to our satisfaction.
Source: Item 5 — INITIAL FEES (FDD page 16)
What This Means (2025 FDD)
According to the 2025 FDD, 1 800 Packouts provides an initial training program referred to as "System/Procedure Training". This training is provided to the franchisee (or their Operating Principal if the franchisee is an entity), the Manager (if one is appointed), and up to two additional trainees. The System/Procedure Training lasts for up to four days and covers the operation of a Franchised Business. 1 800 Packouts will provide the System/Procedure Training, including all related training materials, to the initial four trainees at no charge.
The 1 800 Packouts training program utilizes manuals, videos, and other handouts as instructional materials. The training program will be led by Stefan Figley, the President and CEO since 2023, and other instructors who are members of the corporate team and company-controlled locations with at least five years of experience in their respective topics.
The franchisee is responsible for the wages, travel, and living expenses incurred by themselves and their trainees during the System/Procedure Training. If any trainees repeat the training, if more than four trainees attend the initial training, or if subsequent trainees attend, the franchisee must pay 1 800 Packouts a fee of $2,500 for each such trainee. The franchisee is responsible for training any employees they hire, ensuring they are trained in accordance with the System for proper operation of the Franchised Business.