What does 1 800 Packouts consider to be 'Confidential Information'?

According to the 2025 FDD, 1 800 Packouts defines 'Confidential Information' broadly to include various proprietary materials and knowledge related to the franchise. This encompasses manuals, trade secrets, know-how, methods, training materials, information, management procedures, marketing and pricing techniques, and other confidential information pertaining to the Franchised Business, the System, or 1 800 Packouts's business.

Specifically, 1 800 Packouts's definition extends to marketing plans, advertising plans, business plans, financial information, customer information, employee information, independent contractor information, and other confidential data belonging to 1 800 Packouts, its affiliates, or the franchisee, obtained during the franchisee's association with them. This information is protected to maintain a competitive advantage and ensure the integrity of the 1 800 Packouts system.

As a prospective franchisee, it's crucial to understand the scope of this definition, as it dictates what information you must protect and cannot disclose to third parties. This obligation extends both during your active operation of the franchise and even after your association with 1 800 Packouts ends. You are also required to return all records and confidential information upon termination of your franchise agreement, and you cannot retain any of this information.