Is 1 800 Packouts' affiliate, ProNexis, an approved supplier of telephone numbers to franchisees?
1_800_Packouts Franchise · 2025 FDDAnswer from 2025 FDD Document
customer demand, if we have not prescribed specific standards).
Relationship With Suppliers. Our affiliate, ProNexis, provides call center, call tracking, and online marketing services and support and is an approved supplier of such services and of telephone numbers to our franchisees. Except as disclosed, neither we nor our affiliates currently are approved suppliers or the only approved suppliers of any products or services to franchisees, though we reserve the right to require you to purchase items from us or our affiliates in the future. None of our officers owns any interest in any supplier with whom you are currently required or recommended to do business.
You may be required to obtain certain services, including call center, call tracking, telephone number, and a number of software services set forth in the Operations Manual or in similar shared documents, drives, folders, intranet resources, etc., some from our Affiliate(s) and others from third parties, and for some of whom we will collect the funds. When such a service is set forth in the Operations Manual as a mandatory service, you must obtain it from an approved or designated vendor outlined in such manual. During fiscal year 2024, we received $77,430.36 from our franchisees' required purchases, representing 1.78% of our total revenue during that period. Our affiliate, ProNexis, received $65,357.06 in revenues d
Source: Item 8 — RESTRICTIONS ON SOURCES OF PRODUCTS AND SERVICES (FDD pages 27–29)
What This Means (2025 FDD)
According to 1 800 Packouts' 2025 Franchise Disclosure Document, ProNexis, an affiliate of 1 800 Packouts, is an approved supplier of telephone numbers to 1 800 Packouts franchisees. ProNexis also provides call center, call tracking, and online marketing services and support.
This means that as a 1 800 Packouts franchisee, you are authorized to obtain telephone numbers and related services from ProNexis. While the FDD states that 1 800 Packouts reserves the right to require franchisees to purchase items from them or their affiliates in the future, ProNexis is currently an approved supplier.
During fiscal year 2024, ProNexis received $65,357.06 in revenues from 1 800 Packouts franchisees for required purchases. This indicates that a portion of the services provided by ProNexis are mandatory for franchisees. It is important for prospective franchisees to understand the costs associated with these required services and how they might impact their overall profitability.