What kind of sales records must a 1-800-GOT-JUNK? franchisee keep and disclose to the franchisor?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
for use by 1-800-GOT-JUNK? franchisees, Franchisee shall use only such systems and software and shall not use any other system or software in operating the Franchised Business.
14.10
Passwords.
Franchisor will provide Franchisee with certain passwords for access to the CRM System and other systems and software used in the System (each, a “Password”).
Franchisee shall at all times keep, and ensure that each and every one of its designated employees and representatives keep, all Passwords provided to Franchisee by Franchisor strictly confidential in accordance with Section 12.11. Franchisee shall not release or disclose the Passwords to any person, including any employees or representatives of Franchisee, without Franchisor’s prior written authorization, which authorization may be granted or withheld in Franchisor’s sole discretion for any reason.
Source: Item 22 — Contracts (FDD page 24)
What This Means (2025 FDD)
Based on the 2025 Franchise Disclosure Document, 1-800-GOT-JUNK? franchisees are required to use specific systems and software designated by the franchisor for operating their franchised business. The FDD states that franchisees must exclusively use the systems and software provided by 1-800-GOT-JUNK? and are prohibited from using any other system or software.
1-800-GOT-JUNK? will provide franchisees with passwords to access the CRM (Customer Relationship Management) system and other software. Franchisees must maintain strict confidentiality of these passwords, ensuring that they are not disclosed to any unauthorized individuals, including employees or representatives, without prior written consent from 1-800-GOT-JUNK?. The franchisor retains the sole discretion to grant or withhold such authorization for any reason.
While the FDD specifies the mandatory use of the franchisor's systems and the confidentiality of access credentials, it does not explicitly detail the specific sales records that franchisees must maintain or disclose. A prospective franchisee should seek clarification from 1-800-GOT-JUNK? regarding the exact types of sales data, reports, and documentation required, as well as the frequency and method of reporting this information to the franchisor.