Does the 1-800-GOT-JUNK? initial training program include a subject called 'Daily Operations - On Site'?
1_800_Got_Junk Franchise · 2025 FDDAnswer from 2025 FDD Document
Column 1 Subject Column 2 Hours of Classroom Training Column 3 Hours of On- The-Job Training Column 4 Location Finance & QuickBooks Vancouver, BC, or another location to be determined Sales Center 1.5 Vancouver, BC, or another location to be determined Intro to PIPEline Session 1 - Theory Vancouver, BC, or another location to be determined Brand Excellence Vancouver, BC, or another location to be determined Customer Experience Vancouver, BC, or another location to be determined Local Commercial 1.5 Vancouver, BC, or another location to be determined Into to PIPEline Session 2 – Application/Hands-On 1.5 Vancouver, BC, or another location to be determined Daily Operations - On Site Vancouver, BC, or another location to be determined Truck Day - On Site Vancouver, BC, or another location to be determined
Source: Item 10 — Financing (FDD pages 24–33)
What This Means (2025 FDD)
According to the 2025 1-800-GOT-JUNK? Franchise Disclosure Document, the initial training program does include a subject called 'Daily Operations - On Site'. This subject is listed as part of the training curriculum. The training location for 'Daily Operations - On Site' is Vancouver, BC, or another location to be determined.
Prospective franchisees should note that the FDD outlines various training programs, including initial training for the Principal Operator and other required personnel. This initial training must be successfully completed at least two weeks before the commencement of the franchised business's operations. The training program is run by Sherman Leung, the Start-Up Operations Manager, who has been with 1-800-GOT-JUNK? since June 2022, and is overseen by Michael Lord, the Vice President of Operations, who has been with the company since 2016.
In addition to classroom training, 1-800-GOT-JUNK? requires in-field training, where franchisees shadow existing franchise roles such as Truck Team Member, Field Operations Manager, and Franchise Partner. This in-field training typically lasts for five business days and may occur in the Nashville area (East), Las Vegas (West), or another location to be determined. Franchisees are responsible for all travel and living expenses for themselves and their attendees, although continental breakfasts, lunches, and one dinner are provided on training days.
1-800-GOT-JUNK? also offers ongoing support and training, including field visits within 180 days of the business launch to revisit training in the field. Furthermore, franchisees must attend periodic refresher, service, and management training courses as required by 1-800-GOT-JUNK?, with the franchisee responsible for associated training fees and out-of-pocket costs.